📚 Singh Sir — Policies

Terms and Conditions
Last updated: March 2, 2026

Welcome to Singh Sir. By using our mobile application or website, you agree to these Terms and Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By creating an account or using the Singh Sir app, you agree to be bound by these Terms. If you do not agree, please do not use the app.

2. Description of Service

Singh Sir is a maths teaching platform that provides video lessons and PDF resources for educational purposes. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

3. Account Responsibilities

You agree to:

  • Provide accurate and complete information when signing up
  • Keep your password confidential
  • Notify us immediately of any unauthorised use of your account

You are responsible for all activity that occurs under your account.

4. Acceptable Use

You agree not to:

  • Share your account credentials with others
  • Copy, distribute, or commercially exploit any video or PDF content without written permission
  • Use the app for any unlawful purpose
  • Attempt to gain unauthorised access to our systems or other users' accounts

5. Intellectual Property

All content in the app, including videos and PDFs, is owned by Singh Sir or its licensors. You may view and download content for personal, non-commercial use only. You may not reproduce, modify, or distribute the content without our written permission.

6. Disclaimer of Warranties

The app and its content are provided "as is" without warranties of any kind. We do not guarantee that the app will be error-free, uninterrupted, or free of harmful components.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Singh Sir shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app or its content.

8. Termination

We may suspend or terminate your account if you violate these Terms. You may stop using the app at any time. Upon termination, your right to access the app and its content ceases immediately.

9. Changes to Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the app after changes are posted constitutes your acceptance of the updated Terms.

10. Contact Us

For any questions about these Terms, please reach out to us:

📧 Reach us through the Contact Us section in the Singh Sir app, or email us at the address listed there.
Privacy Policy
Last updated: March 2, 2026

Singh Sir is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

When you register or use our service, we collect:

  • Account information — name, email address, mobile number, and password (stored encrypted)
  • Payment information — processed securely through Razorpay; we do not store card or UPI details on our servers
  • Usage data — courses purchased, app activity, and device information for troubleshooting

2. How We Use Your Information

  • To create and manage your account
  • To process payments and grant access to purchased courses
  • To send important service notifications (e.g. payment confirmations, OTPs)
  • To improve the platform and fix issues

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We use the following third-party services to operate Singh Sir:

  • Razorpay — for secure payment processing (subject to Razorpay's Privacy Policy)
  • AWS SNS — to deliver OTP SMS messages for password reset

4. Data Security

We implement industry-standard measures to protect your data, including encrypted passwords and HTTPS-only communication. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data by contacting us. Purchase records may be retained as required by law.

6. Children's Privacy

Our service is not directed at children under 13. If we become aware that a child has provided personal information without parental consent, we will delete it promptly.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us through the app.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect changes. Continued use of the app constitutes acceptance of the updated policy.

9. Contact Us

📧 For privacy-related concerns, reach us through the Contact Us section in the Singh Sir app.
Refund Policy
Last updated: March 2, 2026

We want you to be satisfied with your purchase. Please read this policy carefully before buying a course.

1. Digital Content

All purchases on Singh Sir are for digital educational content (video lessons and PDFs). Access to this content is granted immediately upon successful payment.

2. Refund Eligibility

Due to the nature of digital goods, we generally do not offer refunds once access to content has been granted. However, we will consider a refund in the following situations:

  • You were charged but access to the course was not activated
  • A technical error on our side resulted in a duplicate charge
  • Your payment was debited but the order failed on our platform

3. How to Request a Refund

If you believe you are eligible for a refund, contact us within 7 days of the transaction with:

  • Your registered email or mobile number
  • The Razorpay Payment ID (found in your payment confirmation SMS/email)
  • A brief description of the issue

4. Processing Time

Approved refunds are processed within 5–7 business days. The amount will be credited to your original payment method. Razorpay's processing timelines may apply.

5. Non-Refundable Cases

  • Courses already accessed or downloaded
  • Requests made after 7 days of purchase
  • Account suspended due to violation of our Terms and Conditions

6. Contact Us

📧 To raise a refund request, contact us through the Contact Us section in the Singh Sir app, including your Payment ID and registered mobile number.